A first website, and a brand that's consistent everywhere

The starting point: a real practice, invisible online.

Impact Therapeutics & Support had genuine experience and existing clients, but no website meant no way for new people to find them, understand what they offer, or book with confidence.

For a counselling practice, that gap costs more than most. The people looking are often overwhelmed already, and many are checking on behalf of someone else, a parent researching for their young adult, a family arranging support at home. They need to feel safe before they pick up the phone. A practice they can't find online, or can't read about properly, doesn't get that far.

There was also nothing consistent to point at: no logo that worked everywhere, no photography, no place where the different parts of the practice sat together and made sense.

The practice existed. The online presence didn't.

What shipped: the whole practice, in one place.

The site Creative Baguette built gives every part of the practice its own clear home: private therapy and counselling, the Beyond Symptoms program for students and young adults, NDIS psychosocial support, and aged care and support at home. Someone arriving for any one of those finds their path without wading through the rest.

Booking runs through the free 15-minute intro call Kristine already offered, linked throughout the site, and the practice's details, Port Adelaide rooms and Australia-wide telehealth, are plain and easy to find. An Insights section gives her writing a home and supports her SEO over time.

And the site sits on Creative Baguette hosting with ongoing care, so it stays working without Kristine touching it.