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New phone number. New team member. New prices. Old website.
Content changes, fixes, updates, daily backups, and someone who actually answers.Website support for businesses who would rather send a message than log in.
Free 20-minute chat. Manon reads every message herself, no sales team, no pressure.
Let’s Book a Free ChatBusinesses change faster than their websites. Support means you email the update in plain words and someone who knows the website handles it.
No logging in. No technical explanation. No ticket disappearing into a queue.
And if your website was built by someone who has since vanished, you are in the right place. We rescue those too.
Free 20-minute chat. No pressure, no perfect brief needed.
Websites built for 120+ small businesses · ★★★★★ 5.0 on Google · Simple changes usually handled within two business days
/ The person who actually replies
Routine text, image, contact-detail and blog updates are usually completed within two business days. Urgent outages are prioritised separately.
Larger requests are scoped and quoted before work starts.
You always know whether something is included before it turns into an invoice.
Send it in plain English
Update text, replace images, change contact details, publish a blog post or correct information that has moved on.
Growing, not just fixing
Need a new page, section or larger change? We can scope it, quote it clearly and add it without making you search for another developer.
Something looks strange?
Something looks strange, behaves differently or has stopped working. Send the problem. We investigate and explain the answer without turning it into a technical lecture.
Honest, even when it saves you money
Sometimes the answer is, “Do not add that. Here is a clearer way.” That counts as support too.
Quietly current
The website’s software, components and security setup stay current where the technology requires it.
Restorable, not just stored
Daily backups, with a recovery process suited to the website’s infrastructure. A backup that cannot be restored is just a comforting file.
Watched so you don’t have to
We monitor availability and performance so obvious issues are addressed before they become long-running problems, and small fixes like keeping the site fast happen inside the plan. Most of the time, you will not hear from us. That is a good thing.
What that looks like in practice: Flowerdale Estate came to us as an abandoned website nobody would touch, and is now hosted and looked after month to month. Handball Australia we both built and support, so the national participation site has one number to call rather than three suppliers pointing at each other.
The team at Creative Baguette are a breath of fresh air. They are professional, fun, honest, and absolute powerhouses with everything they do.
Most clients stop thinking about their website between updates. Which is honestly one of the nicest reviews we get.
Let’s sort your websiteOften.
We first review the technology, access and current condition. Then we tell you honestly whether it can be supported, needs repairing or would be better rebuilt.
Yes, depending on the website and the request.
One-off support is quoted before work starts. Care-plan clients receive priority and ongoing familiarity with their website.
Routine edits to existing text, images, blog posts, team details, contact information and similar content.
New layouts, large pages, custom features and substantial restructuring are quoted separately.
Large redesigns, complex new pages, custom features, major integrations and substantial content projects are quoted separately.
Nothing large begins without your approval.
We assess e-commerce sites individually because they usually need more monitoring, testing and support.
We can audit the current site and recommend whether a redesign or rebuild is the better use of your budget.
The next website change can be someone else’s job.
Free 20-minute chat. No pressure, no perfect brief needed.
Let’s sort your websiteExplore our other services: Web design · Website audits · SEO management · Web hosting · Branding & graphic design
From the blog: How much does website maintenance cost in Australia?