Client Journey Is Now Smoother
As a direct result of our collaboration, we are seeing an increase in clients coming directly from the website, and the client journey via the website is now smoother.
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Village Pilates had outgrown their old website. The studio had moved forward, the brand had been refreshed, and the site no longer matched where the business was at.
They needed a full rebuild. A big one, quickly.
Industry: Allied health and wellness
Work: Full website rebuild on new branding, 50+ pages
/ villagepilates.com.au
The old site was not broken. It just felt less elevated than the studio itself, and after the rebrand the gap became impossible to ignore.
This was not a coat of paint job. Classes, timetables, teachers, events, blog, enquiries: the whole structure needed rebuilding around the new brand.
The brief underneath the brief: make the website a tool the studio actually runs on.
The rebrand, applied properly
The new branding existed on paper. We made the design calls to translate it into a living website: type, colour, imagery and layout decisions built out from the brand elements rather than reinvented alongside them.
Scale without the crawl
A studio website is bigger than it looks: classes, instructors, pricing, events, articles. We built a very large number of pages in a short window, so the new brand launched whole instead of dribbling out page by page.
Not a brochure
Bookings, enquiries, blog posts and events all live in one structure the studio can run day to day. The website works as part of the business, not as a thing beside it.
The site is used daily for enquiries and bookings, and carries the studio's blog and events. It is a tool that works, doing quiet, useful work every day, and it finally looks as elevated as the studio it belongs to.
As a direct result of our collaboration, we are seeing an increase in clients coming directly from the website, and the client journey via the website is now smoother.
Related: Website design & development · Websites for allied health · All case studies
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